Wholefood Company evaluation Essay Example | Topics and Well Written Essays - 500 words

Wholefood Company evaluation - Essay Example Customers who are not able to reach the outlets are able to ask for home deliveries using social media, which can be made available for them. Interaction with customers of all kinds helps Whole Foods Company understand their customers better and learn about their interests and dislikes. One of their major goals was to make relevant contents. All their stores located at different places created different accounts to inform customers on latest foods, and information about new developments at the stores. These accounts address specific customers’ desires and interests. Customers’ feedback about Whole Foods Company products, gives a general understanding of how customers enjoy the services, and what changes can be made to improve the company. Events happening at any of the stores are updated in the account, as well as foods review. The company also created other accounts for different products, which the customers use to interact with the department heads. Social interaction has helped Whole Foods Company to reach customers no matter where they are. Interaction with customers is important for growth of the company. The company has other social medial channels which help to expand channels of communication with customers. This is to give satisfaction and reach as many customers as possible. Customers also learn a lot concerning ingredients, healthy tips and various recipes, an action that makes the company more interesting and appealing. Whole Foods Company uses social media to attract customers who only shop occasionally for just a few favorite items. They do this by making announcements of promotions or short-term sales of some items to be sold on a single day only. In such an occasion, customers who do not shop regularly make time and shop at the store. Whole Foods allow time for customers to ask questions about products or anything else. This makes the company easy to approach and clear any doubts about products and prices. Customers post their